How it works

A calm process for a complicated agreement.

Solar concerns can cross sales, installation, lending, servicing, and utility issues. Our intake keeps the first step focused and manageable.

Your first submission takes about two minutes.

A home with rooftop solar panels
Start hereFind your agreement

The review path

From scattered details to an organized record.

The goal of the first review is clarity—what was signed, who is involved, what happened, and what outcome you are seeking.

  1. 01

    Intake

    You share your contact information, agreement type, primary concern, state, and a brief description of what changed.

  2. 02

    Document collection

    We identify the agreements and supporting records likely to matter, without asking you to upload sensitive material through the public form.

  3. 03

    Issue mapping

    The timeline and documents are organized around the provider, installer, finance company, system owner, utility, and any other relevant party.

  4. 04

    Next-step conversation

    The follow-up focuses on practical questions, provider processes, complaint resources, and when independent professional advice may be appropriate.

Prepare once

Four details make the first conversation more useful.

01

Agreement type

Loan, cash purchase, lease, PPA, or unknown.

02

Project stage

Recently signed, permitted, installed, activated, or operating.

03

Main concern

Payments, sale, installation, performance, sales statements, or another issue.

04

Desired outcome

Information, correction, service, transfer, payoff, cancellation inquiry, or professional guidance.

What this process is not

Clear expectations matter.

Cancel Solar does not decide whether a contract is valid, provide legal advice, or guarantee that a provider or lender will agree to cancellation. We do not ask you to stop payments, ignore notices, or take an action that could affect your credit or property rights.

A useful review distinguishes education and intake from advice that only a licensed attorney, financial professional, tax professional, contractor, or other qualified specialist can provide.

Begin here

A clearer next step begins with the facts already in your agreement.

  • 01 Share the basics
  • 02 Gather key documents
  • 03 Receive a follow-up

Private intake · about 2 minutes

Request your initial review.

Tell us the agreement type and the issue you want to understand. Do not include Social Security numbers, bank information, or account passwords.

How may we respond?

No fee to submit. No promised outcome.